Technical Support Engineer (f/m/x)





permanent position


min. € 2.800

Monatl. Gehalt

Technical Support Engineer (f/m/x)

We are currently looking for a Technical Support Engineer (f/m/x) for one of our international, innovative and steadily growing clients, a leading software company based in Vienna.


These exciting tasks are awaiting you:

  • You work in the 3rd level team and support our worldwide sales regions in all technical questions related to our products in Software, Hardware, Mobile (incl. IT support)
  • You verify and analyze field problems for clear traceability for the R&D department
  • You are responsible for software-installation and roll-out support for our worldwide sales regions, partners and customers
  • You support our R&D department with software-and hardware-releases
  • You are in close contact with our R&D department regarding feedback of field problems
  • You set up and deliver technical trainings for our international sales regions
  • You feed our database with data about support activities and generate a FAQ database


Your experience so far:

  • You have a technical education (technical high-school, university) with specialization in software or network technology and 3 years subject-specific professional experience
  • You have good knowledge in Windows Client and Server OS, Network technology and Mobile Devices (iPhone, Android)
  • Ideally, you have experience with virtualization technology (Citrix, Remote Desktop Services, VMware), Linux-based OS, macOS and Microsoft SQL
  • You have very good English- and German-language knowledge
  • You love to solve technical problems
  • You have an analytical skillset as well as a structured an independent way of working
  • You bring in new ideas and show your doer attitude by actively implementing them


What our client offers:

  • Startup mentality as well as the stable environment of a world leading organization
  • Working in a great team with entrepreneurial and innovative attitude
  • We offer learning opportunities and room for individual development
  • Employee benefits: canteen, fruits, BBQ, convenient public transport connection, free parking spaces, health-care activities, pension scheme, etc. and of course we provide you with free coffee, tea and water!

Natalie Capek, BA

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Natalie Capek, BA